If you are using Skype for business and you now started using Microsoft Teams in your organization, some of the user who send you chat from SFB and as a team user, you did not received. This is a bug and to overcome this, Teams Upgrade Policy allows administrators to manage the transition from Skype for Business to Teams.

Issue: Unable to run the power shell command for our O365 account to change user “Team-Only” mode

Summary: After running the command in SFB online powershell polcy was succesfully assigned.

Resolution steps: Download Skype for Business Online, Windows PowerShell Module.

Upgrade Policy: Click here

To download the Powershell module for this task: https://www.microsoft.com/en-us/download/details.aspx?id=39366

Open powershell and Run the following commands:

Set-ExecutionPolicyUnrestricted

Import-ModuleLyncOnlineConnector

For Multi Factor enabled account:

$acctName=”user@domain.com”

$sfboSession = New-CsOnlineSession -UserName $acctName

Import-PSSession $sfboSession

For non-MFA account:

$cred= Get-Credential

$Session= New-CsOnlineSession-Credential $cred

Import-PSSession$Session –AllowClobber

***********after the successful login, you are now able to execute the following command

Grant-CsTeamsUpgradePolicy -PolicyName UpgradeToTeams -Identity username@contoso.com

This shows that the command is successfully executed.