If you are using Skype for business and you now started using Microsoft Teams in your organization, some of the user who send you chat from SFB and as a team user, you did not received. This is a bug and to overcome this, Teams Upgrade Policy allows administrators to manage the transition from Skype for Business to Teams.
Issue: Unable to run the power shell command for our O365 account to change user “Team-Only” mode
Summary: After running the command in SFB online powershell polcy was succesfully assigned.
Resolution steps: Download Skype for Business Online, Windows PowerShell Module.
Upgrade Policy: Click here
To download the Powershell module for this task: https://www.microsoft.com/en-us/download/details.aspx?id=39366
Open powershell and Run the following commands:
For Multi Factor enabled account:
$sfboSession = New-CsOnlineSession -UserName $acctName
For non-MFA account:
$Session= New-CsOnlineSession-Credential $cred
***********after the successful login, you are now able to execute the following command
Grant-CsTeamsUpgradePolicy -PolicyName UpgradeToTeams -Identity email@example.com
This shows that the command is successfully executed.